Student Services

The Student Services Department at 21st Century Cyber Charter School is dedicated to supporting the diverse needs of our students through a range of specialized services. Our department oversees Special Education and Gifted Services, ensuring that students with unique learning needs receive individualized support and opportunities to excel. We also manage 504 Service Agreements to provide accommodations for students with disabilities, ensuring equitable access to education.

Our Multi-Tiered System of Supports (MTSS) aims to identify and address academic, social, and emotional needs early, offering targeted interventions for student success. We also provide English Language Development (ELD) services to support students whose primary language is not English, helping them achieve proficiency and succeed academically. School Counseling services support students' personal, academic, and career development, while our School Nurse is focused on maintaining the health and well-being of our students. Together, these services form a comprehensive support system, designed to foster a positive educational experience for all learners.

Meet The Team

Jason Palaia Patricia Dahl Heather Messenger

Director of Student Services Supervisor of Special Education Supervisor of Student Services

jpalaia@21cccs.org-484-875-5482 pdahl@21cccs.org-484-875-5443 messenger@21cccs.org-484-875-5497

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School Counseling

Our school counselors offer a vital support system for our students with both academic and personal concerns. The School Counseling Department assists with college and scholarship applications and helps students find summer programs that support their interests. They communicate with each student to create an academic schedule that addresses individual needs in addition to graduation requirements.

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School Nurse

21CCCS recognizes student health and wellness as an important part of each child’s education. Our Certified School Nurses support student success and want to ensure health related issues do not impede a student’s ability to learn. The purpose of the health services provided by the school nurses are to protect and promote student health, establish good health habits and to increase knowledge of public health to all students.

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Student Assistance Program (SAP)

A team of school staff who aim to identify students with problems, mental health concerns, alcohol and drug issues that are causing them to perform poorly in school. The Student Assistance Team is comprised of a group of trained teachers, school counselor, nurse, and administrators who strive to provide support to students “at risk.”

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