Frequently Asked Questions About 21CCCS

Frequently Asked Questions

21CCCS is one of the highest-performing cyber charter schools in Pennsylvania, as evidenced by our  School Performance Profile (SPP) scores being among the highest of cyber charter schools in Pennsylvania. 21CCCS is governed by a Board of Trustees with well-rounded educational backgrounds, rather than a for-profit curriculum or educational management company.

Students and teachers interact on a daily basis during the school week through phone, email and the Virtual Office (VO). Each course has at least one live lab a week where students can interact with their teachers and their peers. Students can speak with their teachers in the VOs regarding their assignments and the feedback provided by the teacher.

The school provides a MacBook, ipad, calculator and textbooks. Certain classes may have additional equipment requirements. In these instances, the additional equipment is provided by the school.

At 21CCCS we recognize that learning, growth and development go hand-in-hand with building community. Students have a variety of online clubs they can participate in, and interact with fellow students via our Virtual Office and Live Classes. 21CCCS staff and faculty members enjoy participating in several events throughout the school year, held in different areas across the commonwealth so as to reach our regionally diverse student population.

Once all graduation requirements have been met, students are eligible for graduation. We hold a formal ceremony for our graduates each year. Friends, family, staff, faculty, and more attend it. 21CCCS graduates receive a diploma with our school’s name on it.

Our Special Services Department caters to the needs of exceptional learners with 504s, Individualized Education Plans (IEPs), and Gifted Individualized Education Plans (GIEPs). Through the diligent efforts of our staff members, unique programs are offered to students in need of any of these accommodations.

Software programs are in place on all student devices issued by this school. This includes filtering, and a process for school approval of apps. These measures in cyber-security and proper online conduct will help students have meaningful, positive experiences using our technology.

Call the Help Desk at 484-875-5467 or create a Help Desk ticket here.

Ensure the laptop is plugged into power, then hold the power button down for 20 seconds and try starting the laptop again. If it still does not start, call the Help Desk at 484-875-5467.

Call the Help Desk at 484-875-5467.

  • Yes, you can use a personal laptop.
  • Keep in mind that the software utilized by 21st Century Cyber Charter School may not be installed on your personal device. Because of that, accessing your assignments may be difficult.
  • If you are having an issue with your school-issued laptop, please contact the Help Desk at 484-875-5467.

Click Here to submit a Help Desk ticket, and an agent will contact you as soon as possible.

Our Technical Support Department is available from 7:30 a.m. to 3:30 p.m., Monday through Friday.