Software programs are in place on all student devices issued by this school. This includes filtering, and a process for school approval of apps. These measures in cyber-security and proper online conduct will help students have meaningful, positive experiences using our technology.

Your username will be the first two letters of your first name and your entire last name. Example; John Doe – JoDoe

Call the Help Desk at 484-875-5467.

Your 21st Century Cyber Charter School Gmail address is the first 2 letters of your first name and your entire last name, followed by @21cccs.org.

Example; John Doe – JoDoe@21cccs.org

Your username will be Parent, followed by the first two letters of your first name, and your entire last name. Example; John Doe – ParentJoDoe

Make sure the laptop is plugged into power, hold the power button down for 20 seconds and try to start the laptop again. If it still does not start, call the Help Desk at 484-875-5467.

Call the Help Desk at 484-875-5467.

• Yes, you can use a personal laptop.
• Keep in mind that the software utilized by 21^st Century Cyber Charter School may not be installed on your personal device. Because of that, accessing your assignments may be difficult.
• If you are having an issue with your school-issued laptop, please contact the Help Desk at 484-875-5467.

Click Here to submit a Help Desk ticket and an agent will contact you as soon as possible.

Simply click out of the Blackboard window (example: click on your desktop or another software window that you may have open) and then click back to Blackboard.

Our Technical Support Department is available from 7:30 a.m. to 7:30 p.m., Monday through Thursday, and 7:30 a.m. to 6:00 p.m. on Fridays.