Student Services
Welcome from Mr. Jason Palaia
Welcome to the Department of Student Services at 21st Century Cyber Charter School. It is my privilege to serve as the Director of Student Services and to support a dedicated team committed to meeting the diverse needs of our students and families. Our department plays a vital role in ensuring that every student receives the individualized support necessary to thrive academically, socially, and emotionally in a cyber learning environment.
Student Services at 21CCCS encompasses a broad range of supports, including special education, Section 504 services, gifted education, school counseling, social work, and school nursing. Whether students require an Individualized Education Program (IEP), a 504 Plan, emotional or behavioral support, health services, or enrichment opportunities, our goal is to provide responsive and compassionate care tailored to each learner’s unique strengths and challenges. Our team of professionals include special education teachers, counselors, social workers, nurses, and gifted education specialists. Our staff works collaboratively with families and staff to create inclusive, supportive learning experiences.
They are committed to supporting students’ needs, fostering strong partnerships with parents and guardians, and maintaining open communication throughout the school year.
Thank you for visiting our page. We encourage families to reach out with questions, concerns, or to learn more about the services we offer. Together, we can ensure that every student at 21CCCS is empowered to succeed and grow.
Jason Palaia
Director of Student Services
Comprehensive Student Support Services at 21CCCS
The Student Services Department at 21st Century Cyber Charter School is dedicated to supporting the diverse needs of our students through a range of specialized services. Our department oversees Special Education and Gifted Services, ensuring that students with unique learning needs receive individualized support and opportunities to excel. We also manage 504 Service Agreements to provide accommodations for students with disabilities, ensuring equitable access to education.
Our Multi-Tiered System of Supports (MTSS) aims to identify and address academic, social, and emotional needs early, offering targeted interventions for student success. We also provide English Language Development (ELD) services to support students whose primary language is not English, helping them achieve proficiency and succeed academically. School Counseling services support students’ personal, academic, and career development, while our School Nurse is focused on maintaining the health and well-being of our students. Together, these services form a comprehensive support system, designed to foster a positive educational experience for all learners.
Exceptional Learners
Our team works closely with families to ensure that individual students’ needs are met with the appropriate educational programs and services. Monthly Parent Training Sessions are provided on a variety of topics, such as Assistive Technology, the IEP Process, and Post-Secondary Transition Planning. Training sessions are held virtually and recorded for those who cannot attend live. Recordings of the sessions are posted on the Exceptional Learners Parent Resources Page.
21CCCS utilizes the following tools to meet the unique needs of exceptional students. Keep in mind that this is not an exhaustive list. As the needs of our students change, we are committed to exploring new and innovative ways to support student growth.
Topics have included:
- Progress Monitoring
- Transition Planning
- IEP Process
- Reading Comprehension
- Assistive Technology
- Differentiated Instruction
- Time Management
- Parental Involvement in the IEP Process
- Gifted Programming
- Extended School Year
- Autism and Transition
- ADD / ADHD
Programs we utilize include:
- Text to Speech
- Speech to Text
- Electronic Dictionaries
- Audio Books (or books as PDF)
- Noise-Canceling Headphones
- Speech Recognition and Voice Over
- MacBook Universal Access
- Online Supplemental Math, Reading, Spelling, and Vocabulary Activities
- Read 180
- Math 180
- Unique Learning Systems
Important Links
Gifted Services Handbook
Gifted Services HandbookEL Services Handbook
EL Services HandbookSchool Counseling
At 21CCCS, our school counselors provide essential support to students as they navigate both academic and personal challenges. The Counseling Department partners with students to build individualized academic schedules that align with graduation requirements while addressing personal goals and needs. Counselors also guide students through the college and scholarship application process, connect them with enrichment opportunities that match their interests, and serve as a trusted resource for ongoing academic and personal growth.
Student Support
At 21CCCS, student success is our top priority. We provide a network of support to meet the academic, social, and emotional needs of every learner. Through our Multi-Tiered System of Supports, students receive targeted resources to help them thrive. Academic Advisors guide families with scheduling and goal setting, while our School Counselors and Student Assistance Program team assist with personal challenges and connecting to additional services. We also prioritize safety and well-being through Safe2Say Something and support available under McKinney-Vento. Our team is here to ensure every student feels supported and empowered to reach their goals.
School Nurse
21CCCS recognizes student health and wellness as an important part of each student’s education. Our Certified School Nurse supports student success and strives to ensure health-related issues do not impede a student’s ability to learn. The purpose of the health services provided by the school nurse is to protect and promote student health, establish good health habits, and to increase student knowledge of public health.